Every customer is unique with their own specific needs and budget. Health Cover Now takes an unbiased approach in assisting clients and will take the time to explain all elements of your policy so you understand the details. We pride ourselves in delivering exceptional service to clients.
We do not charge any upfront fees for our advice and services. We work with over 25 global insurers and receive our remuneration directly from them. We streamline the process by providing benefit comparisons and doing all the groundwork for you. Ultimately, we save you time and money and support you every step of the way.
Our clients are assigned a dedicated account manager from initial engagement through policy inception, with ongoing support for claims and renewal. As a client, you can expect the same quality of service throughout the entire process. This consistent approach is one way we foster long-term client relationships.
We are industry professionals and have worked with some of the world’s best health insurance and assistance companies, and are passionate about helping clients maximize their benefits by assisting them in times of need. We are passionate about the industry and the approach we take to assist our clients.
After 3 years with my existing international health insurer, I was feeling a little bit anxious about changing to another insurer. However, after speaking with Richard at Health Cover Now he was able to assist me in obtaining the exact cover I need for myself, my husband and 2 kids. Not only has my premium improved but I have value for money as I also have more benefits than were not included in my existing policy. Everything was explained in detail, and I felt secure in making the move as his service is exceptional!
Steven and Marie
(Candian Expats in Jakarta)
I would highly recommend Health Cover Now for its professional and personalized service. As a SME business with employees across 3 countries, we got the best value for my money and feel very comfortable knowing that HCN will be there to support us in the future.
HR Manager
(Mining and Resources SME in Singapore)
Our company has been with Health Cover Now for several years and my experience has always been positive. I am always able to contact Richard either via phone or email. He is always prompt in replying and provides quality advice and recommendations. I would highly recommend Health Cover Now to anyone who is looking for affordable medical insurance.
Employee Benefits Director
(Legal Firm in Kuala Lumpur)
Richard at Health Cover Now facilitated our urgent medical treatment at Ruijin Hospital in Shanghai. With the assistance of Health Cover Now we were able to focus on Howard’s health and recovery, by assuring that all the hospital and medical insurance issues were handled by HCN. Richard kept us fully informed at every stage and all costs were covered by the medical insurance provider.
Jenny & Howard
(Australian Expat in Shanghai)
Health Cover Now was invaluable in helping a company employee obtain a medical evacuation who was taken ill in Manila. The procedure was made simpler with the assistance of Health Cover Now who helped arrange the guarantee of payment and liaised with the hospital and insurance companies to ensure all costs were covered. We were able to focus on getting the necessary medical treatment for this employee, instead of worrying about complying with all the requests from the insurer. As a broker and business partner, we would recommend using Health Cover Now.
Employee Benefits Manager
(Crew Management/Seafarer Manila)
Doing business with Health Cover Now was a very positive experience. From start to finish, our account manager was professional and helpful. We are very satisfied with our group policy for all the crew we have under management and would recommend HCN to anyone looking for coverage for their staff.
Head of Human Resources
(Mining Equipment Company Ulaanbaatar)
We have worked with Health Cover Now for the past 3 years, during which time we have been very impressed with the service received from our broker. The team responds quickly to our queries and is always helpful in accommodating any questions that arise.
James and Yumi
(English/Japanese Expatriates in Dubai)
I was impressed with the professional approach and ease of dealing with Health Cover Now. I have been with my existing broker for over 5 years and only hear from them at renewal time. I felt it was time to make a change as I need more support with claims, HCN did not disappoint.
Ezra
(Israeli Expatriate in China)
It’s great to know that we have someone on the end of the phone who is knowledgeable about what we need and where we can save money without compromising the level of cover we need. Richard from Health Cover Now has worked with global health insurers and assistance companies and knows how to navigate their internal process to maximise my benefits and claims.
Monica & Lindsay
(American Expatriates in Beijing)
I would highly recommend Richard and Health Cover Now. Richard has always been quick to respond and offer advice. It is refreshing to know that I can contact Richard at any time and he will be there to answer my questions.
Jennifer
(Singaporean Expatriate in France)